LabSureX runs a pathology laboratory end to end — the case booked at the counter, the tube labelled and received, the result typed and signed off, the report printed, and the money, stock and referring doctors behind it. One system, one set of numbers.
Most of what goes wrong in a pathology laboratory does not look like a failure. It looks like a number that does not match, a tube nobody drew, a due nobody chased. LabSureX is built around those exact places.
The dashboard shows one day's revenue, the report another, and the referrer is paid on a third. Here every figure has one definition, computed once, so the screens cannot argue with each other.
A sticker printed per test sends the bench hunting for containers that were never filled. One barcode per tube — the count is what the phlebotomist actually holds, and the label is sized to really scan.
Turnaround counted from when the case was booked hides a sample that sat in a bag for three hours. It is counted from the tube arriving, so the number a patient is quoted is the true one.
Discounts nobody recorded, dues that fall off the list, referrer payouts guessed at month end. Every rupee is booked, aged and attributable — what was billed, what came in, what is still owed, and to whom.
Who changed that result? Who gave that discount? The database writes it down itself — who, when, from what to what — and it cannot be edited or deleted, not even by an administrator.
Open a second collection centre and most systems fall over. Here branch numbering, letterheads, rate cards and comparison simply appear — and a patient's data is walled off in the database, one laboratory from another.
Seven steps, and the software is the same one at every desk along the way. Nothing is re-typed, and nothing is written down twice.
Patient, referring doctor, tests and money on one screen. Type three letters and the box offers single tests, panels and packages together.
A panel books every test inside it, one line eachReal Code 128 with a proper check digit, on 50×25 or 38×25mm stock, sized to stay above what a scanner needs.
One label per tube, not per testScan the tube into the box at the top of the bench queue, or find the row and use its menu.
The turnaround clock starts here, not at bookingEvery parameter with its unit and reference range, and the values you typed last time still there when you reopen it.
Saving moves the test to Doctor Approval on its ownOnly a doctor or an administrator may approve or hold a result — and that is the role, not a switch anybody can grant.
Who signed it and when both print on the reportYour letterhead and your pathologist, the results with a high / low column against each range, and a batch print for the morning’s run.
One report layout, so paper and screen always agreeThey scan the QR on the report, or type the code from their receipt. No account, no password, and nothing else on that page.
Fewer people at your counter asking for a reprintWhat was billed, what came in, what is still owed, what each referring doctor has earned, and what the laboratory spent.
Every report takes a CSV of exactly what is on screenAll eight are in every paid plan. What each person can open is decided by their role and by a permission grid you control — not by what you paid.
New Case, Registration List, Referring Doctors, Branch Commission
Sample Tracking, Today's Tracking, Test Status, Cancel Test
Prepare Report, Print, Search, Test Results, TAT analysis
Test List, Categories, Units, Reference Values, Panels, Rates
Purchase Entry, Products, Vendors
Heads, Expenses, Income, Dues, Test Volume, Incentives
Add User, User List, User Roles
Centre Details, Branches, SMS, Audit Trail, Change Password
Laboratory software is mostly the same list of screens. These are the places LabSureX took a position, and why.
Six tests off one serum tube share one label and one number, because there is one tube in the phlebotomist’s hand. Software that prints a sticker per test has the bench looking for containers nobody drew.
Not when the case was booked. A sample that sat in a collection bag for three hours has not been late for three hours — and every screen that reports turnaround uses that same one rule, so none of them can disagree.
Your laboratory’s rows are filtered by SQL Server itself, underneath every query the product makes. A screen written next year cannot forget to ask, because asking is not what does the work.
Only a doctor or an administrator may approve a result, whatever anybody ticks on the permission screen. A technician carries a test as far as Doctor Approval and no further.
Billed is the total less the discount, and a referrer’s incentive is a percentage of that — never of the gross. The dashboard and the income report compute it the same way, so two screens cannot quote two revenues.
Send work to another laboratory and it keeps its status, keeps its place in the queue, and keeps its clock. The patient’s wait does not shorten because the work was subcontracted.
On a feature list, most systems look the same. The difference is in a handful of decisions you only notice when they are wrong — and this is where LabSureX takes the other path.
| The usual way | With LabSureX |
|---|---|
| A sticker printed for every test — the bench hunts for tubes nobody drew. | One barcode per tube, and the geometry measured so it actually scans. |
| Turnaround timed from when the case was booked, so a sample that waited looks on time. | Timed from the moment the tube reaches the bench — the honest number. |
| Each screen re-adds a filter; one query forgotten and another laboratory’s patients show up. | The wall between laboratories is in the database itself, under every query. |
| Anyone ticked “can approve” signs off a result. | Only a doctor or an administrator may — whatever the checkboxes say. |
| Revenue and referrer payouts added up differently on each screen. | One definition of what a case is worth, computed once, everywhere. |
| A signed report edited quietly, or the case cancelled and its history thrown away. | A recorded amendment with a reason, printed as AMENDED, the history kept. |
| Reports shipped as fixed images that never quite match the printed paper. | Your letterhead and your layout drive both, so screen and paper agree. |
| One login shared by the whole counter, with no idea who did what. | One account, one place — a shared sign-in is caught, and every change is signed. |
Your bench is one login. The people around it — the patient, the doctor who referred them, the hospital that sent them — each get a door of their own, and see only what is theirs.
No account, ever. The patient scans the QR on the report or types the code from the receipt, confirms the mobile the case was booked under, and reads it — nothing else on the page.
The doctor who sends you patients signs in to see the cases they referred, how far each has got, and the commission they have earned — read-only, and only their own. The Ref. Doctor login is right in the top bar.
A hospital that ties up with you registers its own patients, prints the labels and the report, and settles a contracted rate — five screens and nothing else, on its own Hospital login. Its cases run on your bench like any other.
Beyond the daily round, the capabilities a laboratory reaches for once it is running — all included, in every paid plan.
A text when the case is booked and again when the report is ready, each carrying a link to the report — never the result itself. You pay per message, and the screen is honest about what a name in Hindi costs.
A unique laboratory report number on every report, in your own running series — for the laboratories that are accredited, or getting there.
Ten letterhead formats, or upload your own header and footer as images, or lay the whole sheet out yourself on a drag-and-drop A4 canvas. Measured in millimetres, so the screen and the paper agree.
A report already signed can be corrected the honest way — a recorded amendment with a reason, printed as AMENDED — instead of cancelling the case and losing its history.
Every changed result, discount, referrer and rate is written by the database itself — who, when, and from what to what — and it cannot be edited or deleted, not even by an administrator.
The same login signed in twice is caught and the earlier one told. Close the browser at a shared counter and the session signs itself out, so patient names do not sit on an unattended screen.
Thirty minutes, your test list, your report format. If it does not fit the way your laboratory works we will say so on the call rather than three weeks in.